9.4 How to Access Your Escrow Account and Monitor Payments

As a surrogate, you’re doing something incredibly meaningful—and part of that includes being fairly and clearly compensated along the way. To make sure everything stays organized and transparent, your payments and reimbursements are managed through a secure third-party escrow account.

As a surrogate mother, your compensation and reimbursements are managed through a secure third-party escrow account. But you’re never in the dark—at GSHC Surrogacy & Egg Donation, we make sure you have access to your financial information every step of the way.

1. What Is the Escrow Portal?

Your escrow portal is a private, online account set up by a licensed company like SeedTrust or Clarity Trust. It’s a place where you can check on:

What Is an Escrow Portal?

Your escrow portal is a secure online platform—provided by a licensed escrow company like SeedTrust or Clarity Trust—where you can view:

2. How to Log In

Once your account is ready, the escrow company will send you a welcome email with login details. That usually includes a secure link and a temporary password to get started. You’ll be able to update your info and set up your portal in just a few minutes.

If you’re not sure whether your account is set up—or if you can’t find the email—just reach out to your GSHC case manager. We’re happy to help you get connected.

How Do You Access It?

Once logged in, you’ll have access to:

• A welcome email from the escrow company
• A secure login link and temporary password
• Instructions on how to update your credentials and navigate the portal

If you haven’t received login information or are unsure which platform is being used for your journey, simply reach out to your GSHC Case Manager and we’ll help you get connected.

4. If You Have Questions or Concerns

What You Can See in Your Portal

You can always:

• Track your escrow balance in real time
• See when milestone payments and reimbursements have been issued
• Download payment reports for your records
• Verify that allowances and receipts have been processed

We’ll look into it quickly and keep you updated until everything is sorted out.

5. Why It Matters

What If Something Looks Off?

If you ever notice a delay, have trouble logging in, or believe a payment is missing, don’t worry—you’re not responsible for managing the account alone. Simply contact your GSHC Case Manager for general support, or our Accounting Manager for reimbursement or payment-related questions. We’ll investigate the issue right away and make sure it’s resolved quickly and clearly.

Empowering You with Information

At GSHC, we believe that financial clarity is part of your care. You’re doing something extraordinary, and you deserve to feel confident that your compensation is accurate, timely, and always within reach.

Your escrow portal is more than just a payment tracker—it’s one more way we ensure that you’re informed, protected, and fully supported throughout your journey.