9.4 How to Access Your Escrow Account and Monitor Payments

A Surrogate’s Guide to Staying Informed and In Control

As a surrogate mother, your compensation and reimbursements are managed through a secure third-party escrow account. But you’re never in the dark—at GSHC Surrogacy & Egg Donation, we make sure you have access to your financial information every step of the way.

This guide explains how to log in, track your payments, and stay informed throughout your journey.

🧾 What Is an Escrow Portal?

Your escrow portal is a secure online platform—provided by a licensed escrow company like SeedTrust or Clarity Trust—where you can view:

• Your escrow account balance
• Payment history and reimbursement activity
• The status of your milestone and monthly payments
• Notes or updates submitted by GSHC’s accounting team

This portal acts as your personal dashboard for tracking compensation and confirming that everything is running smoothly.

🔐 How Do You Access It?

Once your escrow account is set up, you’ll receive:

• A welcome email from the escrow company
• A secure login link and temporary password
• Instructions on how to update your credentials and navigate the portal

If you haven’t received login information or are unsure which platform is being used for your journey, simply reach out to your GSHC Case Manager and we’ll help you get connected.

📊 What You Can See in Your Portal

With just a few clicks, you’ll be able to:

• ✅ Track your escrow balance in real time
• ✅ See when milestone payments and reimbursements have been issued
• ✅ Download payment reports for your records
• ✅ Verify that allowances and receipts have been processed

This system gives you full transparency into how and when you're being paid—no guesswork or waiting for updates.

💬 What If Something Looks Off?

If you ever notice a delay, have trouble logging in, or believe a payment is missing, don’t worry—you’re not responsible for managing the account alone.

Simply contact:

• Your GSHC Case Manager for general support
• Our Accounting Manager for reimbursement or payment-related questions

We’ll investigate the issue right away and make sure it’s resolved quickly and clearly.

🤝 Empowering You with Information

At GSHC, we believe that financial clarity is part of your care. You’re doing something extraordinary, and you deserve to feel confident that your compensation is accurate, timely, and always within reach.

💬 Your escrow portal is more than just a payment tracker—it’s one more way we ensure that you’re informed, protected, and fully supported throughout your journey.