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Joanne Chiao Baby Concierge Manager
Joanne is the Baby Concierge Manager at GSHC, leading the services that support intended parents through delivery, newborn planning, and early infant care. She works closely with our drivers, nannies, pediatricians, and support teams to ensure every family—especially our international parents—feels prepared, supported, and cared for throughout their time in the United States.
Known for her warm personality, gentle approach, and exceptional attention to detail, Joanne helps families navigate everything from hospital coordination to newborn essentials with ease and confidence. She brings patience, kindness, and a truly caring heart to every interaction, making sure parents feel welcomed and reassured during one of the most meaningful moments of their lives.